NewsOur Partners This project reflects the hard work of Wendy Carbone, an Army FRG Leader and webmaster of RealArmyWives.com. CavHooah.com - Where it all began... Hot Topics
News
New Products Coming in! We continue to receive requests for new products every day, and every day we are adding more and more! If you have a product that you would like to add to your own fundraiser, or if you would like to make it available to other Army fundraisers, let us know!
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Frequently Asked Questions?Try our FAQ search!
How Much Will I Make?You will receive 20% of total sales up to $500.00. For all sales above that, you will receive 30%. So, if you sell an item for $10.00, you’ll receive a $3.00 commission. Not bad for sending out a few emails! We handle the product, shipping, and all customer service. All of our sales are tracked through PayPal. You will receive an updated list of sales along with your commission check. Back to TopHow and When Do We Get Paid?You choose how you wish to be paid when you fill out the entry form. You can choose either check or money order, or PayPal. Typically checks are mailed within 7 to 10 days from the close of the fundraiser. PayPal funds can be sent the day your fundraiser ends. Back to TopHow Long Should My Fundraiser Last?The duration of your fundraiser depends on your fundraising goal. Most fundraisers run about a month, longer during the Christmas holiday. You can set up your fundraiser for a weekend, a week, or we can set it up as a continuous program and send you a monthly check. As new products are added, they will automatically be added to your site. Back to TopHow Does My Purchase Benefit The Families of the Unit or Fundraiser?How the funds are used is entirely up to the unit or organization conducting the fundraiser, which consists of the unit leadership and the family members of the soldiers. Funds are typically used to purchase gifts or flowers for soldiers who may have recently had a death in the family or who are celebrating a birth. Some units use funds to pay for fallen soldier memorial ceremonies or unit formals. They can also be used to provide food for unit picnics (Organizational Days), holiday parties, Deployment Homecoming ceremonies, or prizes for unit game nights. Again, how they are used are up to each specific unit, and they are bound by military guidelines as to how the funds can be used, but for more specific information, you can contact the specific unit's Family Readiness Group Leader. Back to TopDo You Ever Come Out With New Products?Yes, constantly! This is a brand new program and products are being added weekly. If you are already running a fundraiser, the products will be added automatically for you. Also, if you have a specific product that you sell or make, and you would like to include it in the Fundraiser Program, email us and let us know what it is. Back to TopHow Can I Determine the Quality of Your Products Before Starting a Fundraiser?ArmyFundraisers.com is currently preparing a Fundraiser Start-Up Kit, which will provide a sampling of the different products available on the site. The kit will be available at a wholesale price and will include the following: 1 Mini Cav Hat Ornament
Back to TopHow Do We Get People to Log In and Purchase From Our Page?First, there is no log-in required, no membership, and no usernames or passwords to remember. You will be sent a link to your page, and all you need to do is promote that link. If you forget the link or someone loses it, just direct your customers to
ArmyFundraisers.com and they can access all actively running fundraisers right from our home page. How you spread the word is up to you, but you can send your friends an ArmyFundraisers.com eGreeting
Card! Back to TopCan My Friends and Family Forward Our Unit's Link to Their Friends?Absolutely, encourage your friends and FRG to forward the unique link on to their friends. Remember your unit receives 20% of all the sales that are made up to $500.00, then your commissions go to 30%. The more people who get your unique link, the higher your sales will be. WARNING: Spamming people with your fundraising link is not authorized, specifically on military networks. You may only forward it to people you personally know, and then they can forward it the same way. Back to TopCan a Unit Conduct More Than One Fundraiser Per Year?Yes, units can run the fundraiser continuously and just choose to promote it at different times of the year. Because some of our best selling products are seasonal, this saves you the time of setting up new fundraisers all the time, and as long as you are promoting it, it will continue to provide revenue for your group or unit. BE ADVISED - some military installations have different guidelines pertaining to how many fundraisers an FRG can conduct - check your local Standard Operating Procedures. Back to TopWhen Will Orders Purchased Through Our Fundraiser Be Shipped to the Customer?Individual orders are shipped the same day or the day after they are received. ArmyFundraisers.com makes every attempt to ship as timely as possible. Orders are never held until the end of the fundraiser, as is the case with many. Back to TopWhat If An Item Is Out Of Stock When It Is Ordered?On occasion there will be an item that may go on backorder. If this happens, customers will be notified of the backorder situation and asked if they would like to wait for their item to come in or if they would like to choose another product. Back to TopWhat Is Your Return Policy?Armyfundraisers.com handles all returns and Customer Service issues. If you are not fully satisfied with your purchase, we will gladly do an even exchange for another item on the site. Unfortunately we can not refund any products purchased through fundraisers as 20% to 30% of the money goes to the group that you’re supporting. Exchanges must be done within 14 days of receipt of the item. You pay the shipping to send the item back; however, ArmyFundraisers will ship your new item at no cost back to you. Contact armyfundraisers via email or phone before shipping any items back and request an exchange authorization form which will be emailed to you. This form needs to be filled out and returned with the item. Back to TopWhat If My Item Arrives Damaged?If your products are damaged upon arrival, call or email ArmyFundraisers.com within 48 hours of receipt. We will email you a damage claim authorization and send an envelope for the item to be returned in. We will then mail you a replacement item at no cost. Back to TopI Am Just A Disgruntled Customer And I Want To Complain. Who Do I Contact?or more information, inquiries, comments, complaints, or if you just need a warm and fuzzy, email me at info@armyfundraisers.com Do I have to be in the Army to use this program?No you do not. This program is open to anyone and everyone! Veterans and support groups, FRG's, or just about any good organization qualifies! Back to Top
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